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Seller Help
Seller Help
Explore how to create and sell products, work with affiliates, and use tools to increase your sales.
79 articles
General Seller Information
This section explains the necessary concepts for working as a seller on ClickBank.
Guide to Using Images on ClickBankClickBank’s guide to using images explains best practices for image quality, sizing, and compliance when listing products.
Adverse Event Reporting and Serious Adverse Event Reporting Guidelines for ClickBank SellersClickBank’s Adverse Event Reporting guide outlines how sellers must report and handle serious health-related product incidents.
Updated PayPal FAQClickBank’s Updated PayPal FAQ answers common questions about using PayPal for purchases, payments, and account linking.
PayPal and RefundsClickBank’s PayPal and Refunds guide explains how refunds are processed for PayPal purchases and what buyers can expect.
How do I find my product number?ClickBank’s guide shows sellers how to locate their product number in the account dashboard for tracking and management purposes.
How do I change my customer support contact information?ClickBank’s guide explains how sellers can update their customer support contact info to ensure buyers receive proper assistance.
Getting Started
This section explains how to configure a new product, and the requirements for different product types.
How do I get started as a ClickBank Seller?Learn the steps to take to get started as a ClickBank Seller
How do I add a new product to my ClickBank account?Learn how to add a product to your ClickBank account
How do I decide how to price my product?Setting the right price for your product is crucial to maximizing sales. Follow these key steps to determine the best pricing
How do I set commission for my product?Learn how to set commission for your product
How do I create a secure payment link?Learn how to create a secure payment link on ClickBank
How do I test a payment link?Learn how to test your ClickBank payment link
How to Create a Payment LinkLearn how to create a ClickBank payment link
How do I use the digital product upload feature?Learn how to use the digital product upload feature on ClickBank
How do I offer a free trial of my product?Learn how to offer a free trial of your ClickBank product
Protecting Your ProductLearn how to protect your ClickBank product
How to Manually Send Shipping NotificationsLearn how to manually send ship notifications for your ClickBank physical products
Selling Physical ProductsLearn more about selling physical products on ClickBank
Selling Recurring ProductsLearn how to seel recurring products on ClickBank
How do I create custom shipping regions?Learn how to create custom shipping regions on ClickBank
How do I set up additional shipping profiles?Learn how to set up additional shipping profiles
How do I remove or edit a product image?Learn how to remove or edit a product image on ClickBank
How do I delete images from my ClickBank image bank?Learn how to delete pictures from My Images in your account nickname
How do I add images to my ClickBank account?Learn how to add product images to your ClickBank account
How do I edit an existing product?Learn how to edit an approved product in your ClickBank account
Creating Your First ProductLearn how to successfully create your first product on ClickBank
ClickBank Trust BadgeLearn more about the ClickBank Trust Badge
Working With Affiliates
This section explains how to work with affiliates who can promote your products.
Using the Affiliates Require Approval Setting Learn how to build your custom affiliate program on ClickBank
How to Indicate that You Offer CPA to AffiliatesLearn how to show affiliates that you offer CPA commission
Commission Groups: How to Set Custom Commission Rates for AffiliatesLearn how to create commission groups on ClickBank
How to Use CPA on ClickBankLearn how to use the CPA commission type on ClickBank
How do I create branding and marketing content for potential affiliates?Learn how to attract affiliates with branding materials
How do I add or update my ClickBank Affiliate Marketplace listing?Learn about how to update your ClickBank Marketplace listing
How do I block an affiliate?Learn how to block and affiliate from promoting your products
How do I attract ClickBank Affiliates to promote my products?Learn how to attract affiliates to promote your ClickBank product
Affiliate Commission HierarchyClickBank’s Affiliate Commission Hierarchy guide explains how commission tiers work across vendor and affiliate relationships.
Enhanced Attribution ScriptLearn more how to add another layer of attribution to your tracking links
Enabling the Hop ParameterClickBank’s guide to enabling the hop parameter shows how to pass affiliate tracking data through URLs for accurate attribution.
How do I add additional HopLink Landing Pages to my account?ClickBank’s guide explains how sellers can add extra HopLink landing pages to promote specific offers and improve conversions.
Email-Based Affiliate AttributionClickBank’s Email-Based Affiliate Attribution explains how affiliate credit is tracked through customer emails after opt-in.
What is the affiliate network?ClickBank’s Affiliate Network article explains how affiliates connect with sellers to promote products and earn commissions.
Sales Flow Tools
This section explains how to use advanced tools to perfect your sales flow.
Automated Abandoned Cart EmailsLearn more about automated abandoned cart emails on ClickBank
How do I enable ClickBank Seller features?Learn how to enable ClickBank seller features
[LEGACY FEATURE] Countdown Timers
[LEGACY FEATURE] Using Exit Offers
How do I use multi-option upsells in an upsell flow?Learn how to use the multi-option upsell feature in an upsell flow
[LEGACY FEATURE] Basic Custom Order Form
[LEGACY FEATURE] Advanced Custom Order Form
Cart AbandonmentClickBank’s Cart Abandonment emails remind users to complete orders after leaving the checkout without purchasing.
Editable Quantity on the Order FormLearn about editable quantity on the ClickBank order form
Query String ParametersLearn more about using query string parameters with your payment link
Using the Coupon FeatureLearn how to use the coupon feature on ClickBank
Offering Products GloballyLearn how to offer your ClickBank product to the whole world
Enabling PayPal as a Payment Method on the Order FormLearn how to offer PayPal on your ClickBank order form
Seller-Provided Confirmation PageLearn how to provide your own customized confirmation page to your customers
Selling Multiple Products
This section explains how you can sell multiple products in a single transaction.
How do I manage my Upsell Flows?ClickBank’s guide explains how sellers can create, edit, and manage upsell flows to maximize revenue from each customer purchase.
How do I manage my product set on ClickBank?ClickBank’s guide to managing product sets helps sellers organize, group, and optimize multiple offers within their account.
Selling Multiple Products on ClickBankClickBank’s guide to selling multiple products shows vendors how to list and manage several offers within a single account.
Upsell FlowsClickBank’s Upsell Flows guide explains how to create post-purchase upsell and downsell offers to boost average order value.
Using the Order Bump FeatureLearn more about the order bump feature on ClickBank
Cart: ClickBank's Multi-Line Transaction FeatureClickBank’s Cart feature allows multi-line transactions, letting customers purchase multiple products in one seamless checkout.
Order Form Tools
Find all articles related to the new order form tools as well as the legacy order form tools that will be retired October 30, 2024.
SMS Message Confirmation for Order EventsLearn more about the SMS message confirmations ClickBank sends
Using the Countdown Timer on Your ClickBank Order FormLearn how to use the countdown timer on your ClickBank order form
Using the Custom CSS EditorLearn how to use the custom CSS editor in the ClickBank order form customizer
Using the Exit Offers CustomizerLearn how to use the ClickBank exit offer customizer
Order Form Image Guide & Best PracticesLearn more about the order form image best practices
How to Switch to the New Order Form From the Legacy Order Form
Using the Order Form CustomizerLearn how to use the ClickBank order form customizer to customize your order form
Providing Customer Service
This section explains how to provide customer service and minimize refunds and chargebacks.
How to Create the Right Billing Descriptor For Your ProductLearn how to create the best billing descriptor for your product
Using the Customer Support Ticket SystemLearn how to use the customer support ticket system on ClickBank
Managing Refunds and ChargebacksLearn how to manage your refunds and chargebacks on ClickBank
Issuing Partial RefundsLearn how to issue partial refunds on ClickBank
Using the Flexible Refunds FeatureLearn how to use the flexible refunds feature on ClickBank
Troubleshooting Customer IssuesClickBank’s Troubleshooting guide helps sellers resolve common customer issues like access problems, refunds, and order status.
Management Tools
This section explains how to manage existing accounts, data, and products.
Zapier Instant NotificationsClickBank’s Zapier Instant Notifications guide shows how to automate workflows by connecting ClickBank with other apps via Zapier.
Encrypting Passed ParametersClickBank’s guide to encrypting passed parameters explains how to securely transmit data in URLs to protect user information.
Managing Subscriptions: How to Change, Extend, Cancel, or Refund an Active SubscriptionLearn how to manage subscriptions on ClickBank
FAQ and Reference
This section contains frequently asked questions and reference documents for vendors.
What products are allowed or not allowed?ClickBank’s Allowed Products guide lists what product types are permitted or prohibited, ensuring compliance with platform rules.
Does ClickBank provide copyright protection for my website and products?ClickBank’s guide explains that it doesn’t offer copyright protection but provides tools to help manage and report IP infringement.