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  1. ClickBank Knowledge Base
  2. General Account Help

General Account Help

For both sellers and affiliates. Check out these articles to read up on getting paid and updating your information.

Using Your ClickBank Primary Account

  • What is a primary (or Master) account?
  • How do I create an additional ClickBank sales account?
  • How do I link multiple ClickBank accounts?
  • How do I search for a specific transaction from my primary ClickBank account?
  • How do I review and manage customer support tickets?
  • How do I search for a specific customer support ticket?
See all 10 articles

Managing Your ClickBank Account

  • How do I change my email username?
  • How do I change my ClickBank account password?
  • How do I update my contact or account information?
  • What happens if I don't use my ClickBank account for a long time?
  • How do I close my ClickBank account?

Terminology

  • What is my Affiliate ID?
  • What is my Vendor ID?
  • What is my CBID?
  • What is my ClickBank ID?
  • What is my ClickBank Account Nickname?

Guidelines

  • Client Contract and Related Policies
  • ClickBank Trademark Use Guidelines
  • Joint Venture Program Guidelines
  • Product Guidelines

Getting Paid

  • How do I get paid?
  • When do I get paid?
  • What is the Customer Distribution Requirement?
  • How do I get a check reissued?
  • What countries does ClickBank offer direct deposit to?
  • Why haven't I received a payment yet?
See all 15 articles

Tracking

  • Integrated Sales Reporting

Data Security

  • ClickBank and Global Fraud Trends
  • How does ClickBank protect me against criminal fraud?
  • How does ClickBank handle fraudulent claims?

Tools & Features

  • Joint Venture Contracts
  • Instant Notification Service (INS)
  • Marketplace Feed

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