Overview
Sendlane is an SMS and email marketing tool that allows sellers to customize highly-designed emails and track their email marketing efforts.
An integration with Sendlane allows you to sync contact information so you can continue connecting with customers, automate emails, and target abandoned carts.
Before getting started, make sure you have:
- A ClickBank Account with the Cart Abandonment feature enabled and Instant Notification Service turned on.
- A Sendlane Account with single opt-in access set up. NOTE: You must contact the Sendlane Support Team to turn on single opt-in access.
- An approved ClickBank product
This article contains the following sections:
- How to Enable Cart Abandonment
- How to Request Access to Instant Notification Service
- How to Integrate ClickBank With Sendlane
- Additional Resources & Related Articles
How to Enable Cart Abandonment
Step 1: Log in to your ClickBank Account.
Step 2: Click Accounts.
Step 3: Access the account nickname that you want to integrate with Sendlane.
Step 4: Click Vendor Settings and then My Features.
Step 5: Locate the Vendor Enabled section and click the check box next to Cart Abandonment.
How to Request Access to Instant Notification Service
Step 1: Log in to your ClickBank account.
Step 2: Click Accounts.
Step 3: Select the account that you want to integrate with Sendlane.
Step 4: Click Vendor Settings then My Site.
Step 5: Locate the Advanced Tools section and click Edit.
Step 6: Click Request Access next to Instant Notification Services.
Step 7: Carefully review the information and check the boxes indicating your familiarity with Instant Notification Services.
Step 8: Read the Terms of Use and click the checkmark.
Step 9: Click Save Changes & Request API Access.
Step 10: Ensure that your nickname account has been approved.
How to Integrate ClickBank With Sendlane
Step 1: Log in to your ClickBank Account.
Step 2: Click the Settings tab and select API Management.
Step 3: Click Create New API Key.
Step 4: Name the API key.
Step 5: Set permissions for the API key including which APIs it will have access to and which of your linked nickname accounts can use it. Click Save.
NOTE: Make sure the API Key Status is toggled to Active.
Step 6: Copy your new API key to use in your Sendlane integration.
Step 8: In a separate tab in the same browser, log in to your Sendlane account.
Related: Create a Sendlane Account
Step 9: Click the Integrations icon on the left vertical menu.
Step 10: Click ClickBank.
Step 11: Click Configure to begin the integration or click Setup Guide for more information on how to complete the integration.
Step 12: Click Create New ClickBank Integration.
Step 15: Enter the account nickname of the ClickBank account that you want to be integrated with Sendlane into the mysite field.
NOTE: You must enter in the exact account nickname of the account you want to connect to a Sendlane integration.
Step 16: Then, paste the API code from ClickBank into the API Key field below.
NOTE: You will not need a unique Developer API key for the API Key field.
As of August 17, 2023, ClickBank API developer keys are no longer required to complete integrations. If you are using an integration that requires a Developer API Key (aka DEV Key) please use this captain API Key: DEV-123456789012345678901234567890123456.
This key can be used as a stand-in Developer API key while our integration partners update their ClickBank integrations. Using this captain Developer API key WILL NOT jeopardize the privacy and security of your data.
Related: ClickBank Integrations No Longer Require Developer Keys
Step 24: Select a list from the Select a List dropdown and click Continue.
Related: Create a List
Step 25: Return to the ClickBank Tab and click My Site.
NOTE: Do not close the Sendlane tab.
Step 26: Locate the Advanced Tools Section and click Edit.
Step 27: Copy the secret key from the Secret Key field or enter a secret key in the Secret Key field if there isn’t one already there. This will be your Secret Key in Sendlane. Click Save Changes.
NOTE: Your secret key in your ClickBank account is the same for ALL integrations. If there is already a secret key in the Secret Key field, do not change it.
Step 28: Return to the Sendlane tab and click Manage.
Step 29: Enter the secret key into the Secret Key field.
Step 30: Select a list from the Default list for abandoned checkouts dropdown.
Related: Create a List
Step 31: Copy the Instant Notification URL and click Save.
Step 32: Return to the ClickBank tab and click the Vendor Settings tab.
Step 32: Click MySite and locate the Advanced Tools section.
Step 34: Click Edit.
Step 35: Paste the instant notification URL into the Instant Notification URL field and click Test IPN.
Step 36: The IPN should show Verified. Click Save Changes. The integration is complete.
Additional Resources & Related Articles
- Sendlane Knowledge Base: How to Integrate ClickBank and Sendlane
- KNOWLEDGE BASE: How do I get started as a ClickBank Seller?
- Sendlane Knowledge Base: Building the Perfect Abandoned Cart Email