This article contains the following sub-articles. Click the hyperlinked titles to navigate to the one you wish to view.
- How to Use Custom Text for Your Order Bump
- How to Add an Order Bump
- What other features are Order Bumps compatible with?
Order Bump™ is a ClickBank feature that allows vendors to add additional product options to an order form for customers to select. The order options are displayed as checkboxes that customers can check if they wish to add the product to their existing order. Order Bump products are typically offers that complement that original product and are often times priced lower to incentivize the customer to add it to their final purchase. Vendors can configure up to five order bumps for each product that they offer.
When the order is complete, the customer receives one confirmation email that contains the details of each product that was purchased. The order number will be the same for all items, however each item will be listed on a different line. If necessary, the customer can request a refund for any individual item separate of the related items.
When a customer purchases multiple items and the select an order bump, the ClickBank fees are taken from the order as a whole, rather than from each product individually. Vendors can apply an order bump to all product types, as long as the products are approved and in the same language. If the order contains multiple physical products, they must have the same shipping profile, otherwise an error message will be displayed. This means that shipping profile of each order bump product must contain the region that order is shipping to.
ClickTip: For more information about setting up shipping profiles for products, CLICK HERE.
How to Use Custom Text for Your Order Bump
Before adding an order bump, determine if you wish to use custom text or pre-written and pre-approved text. If you wish to use custom text, follow these instructions before creating your order bump. If you wish to use pre-written and pre-approved text, continue to the How do I Create an Order Bump section.
Step 1: Log in to your ClickBank account.
If you are a user with multiple linked accounts or you created an account on or before 10/29/19, make sure you navigate to the sales account management page by clicking on the hyperlinked account nickname of the account you wish to work in.
Step 2: Click the Vendor Settings tab.
Step 3: Click the My Products sub-tab.
Step 4: Click the Order Bumps tab.
Step 5: Click the Manage Custom Order Bumps Text button.
Step 6: Click the Custom Order Bump Text button.
Step 7: Click the +Add Bump Product button and add the product you wish to offer as an order bump.
Select the product you wish to add as an order bump from the Bump Product Selection dropdown menu. Then click the Add Product Bump button.
Step 8: Click the +Additional Text button to add custom text to your Order Bump.
Add any custom text you wish to with the Order Bump option on the order form.
Step 9: Click the Submit for Approval button.
Once you have completed adding the custom text, click the Submit for Approval button. Clicking this button will submit the custom text for approval. Once it is approved, the status of the order bump will change from “Pending Review” to “Approved.”
How to Add an Order Bump
Step 1: Log in to your ClickBank account.
If you are a user with multiple linked accounts or you created an account on or before 10/29/19, make sure you navigate to the sales account management page by clicking on the hyperlinked account nickname of the account you wish to work in.
Step 2: Click the Vendor Settings tab.
Step 3: Click the My Products sub-tab.
Step 4: Click the Order Bumps tab.
Step 5: Click the Order Bump button.
Locate the “Add New:” text on the right side of the screen and click the Order Bump button to the right of it.
Step 6: Click the +Add Initial Product button.
Click the +Add Additional Product button and select the initiating product that the order bump(s) will be offered with from the Initial Product Selection dropdown menu.
Step 7: Click the +Add Bump Product button.
Next, click the +Add Bump Product button and select the order bump product that you want to be paired with the initial product from the Order Bump Product Selection dropdown menu. Repeat this step up to 4 more times.
Step 8: Click the Save Order Bump button.
When you are finished adding order bumps, click the Save Order Bump button.
What other features are Order Bumps compatible with?
Upsell Flows
Even though Order Bumps and upsell flows offer customers additional products for purchase, they are not the same thing. An Order Bump exists on the order form and occurs before a purchase is complete. An upsell flow kicks off after a customer has completed a purchase.
- A product can be set up with both an Order Bump and an upsell flow.
- The same product can be offered in the Order Bump and in the upsell flow. However, once the customer has purchased the product (either as part of the original Cart purchase or through an Order Bump), the same product will not be offered again as part of the upsell flow.
Editable Quantity
If you are using the Editable Quantity on the Order Form feature (passing a parameter via the Hoplink), then it will function normally. When used with Order Bump, customers can edit the quantity for the initial product as normal. The quantity for bump products cannot be adjusted.
Instant Notification
Version 6 of Instant Notifications supports line item level details, so it sends information about each item within an Order Bump order. See the Instant Notification Service article for information about using Instant Notifications.
ClickTip: Earlier versions of Instant Notifications do not support line item details, meaning that they are not compatible with Order Bump.
ClickBank APIs
The Orders and Tickets APIs support accessing information from multi-line transaction orders. You can use the SKU (item number) to request a specific line item from a multi-line transaction. The APIs return an error status if you make a call involving a multi-line transaction without providing the SKU.
ClickTip: See the ClickBank APIs article for information about using the APIs.
Advanced Custom Order Form (ACOF)
You can use ACOF with Order Bump. The Order Bump can be styled to continue an ACOF theme. To customize Order Bump for ACOF, use the following CSS classes:
- .cb_bump_container – The container for all bump boxes. The bump container is transparent by default.
- .cb_bump_box – A box containing a single bump product. You can customize:
- Background color
- Background image
- Border color
- Border width
- Box height
- Box width
- .cb_bump_text – The custom text for each bump box. You can customize:
- Text color
- Font size
- Font weight
- .cb_bump_check – The checkbox for each bump box.
For example: