There are a few common reasons why ClickBank Clients don't receive a payment when they are expecting one.
- Forgot to Set Payment Method
- Payment Threshold Issue
- Customer Distribution Requirement Issue
- Banking Information Issue
- Check Reissue Information
Forgot to Set Payment Method
As of July 28, 2023, the default payment method for nickname accounts is no longer check. Now, all clients must set their nickname account payment method when they create their account, otherwise they will not be be paid.
Payment Threshold Issue
You may not have met the payment threshold or you may not have met the customer distribution requirement (CDR). By default, the payment threshold is $100. Read this article to find out how to adjust your payment threshold.
Customer Distribution Requirement Issue
To meet the Customer Distribution Requirement (CDR), you must have five unique sales in your account from two separate payment methods. This policy is to deter ClickBank affiliates from using their accounts for the sole purpose of fraudulently collecting rebates or discounts on their own promotions. The two separate payment methods must be made via on of the following:
- American Express
- Diners Club
ClickTip: As a seller, you can request payment directly from PayPal only for ClickBank sales with a PYPL-NEW payment type in the ClickBank transaction log. For more information about connecting your PayPal account to ClickBank, check out this article.
Banking Information Issue
If you have opted to receive payments via direct deposit, and a payment is returned to ClickBank because of a problem with your banking information, that payment is then issued via check and sent in the mail.
Check Reissue Information