Overview
As of January 30, 2024, the affiliate tracking link error handling experience has been updated to provide a seamless and informative user experience in the event of invalid affiliate tracking link URLs. This update aims to enhance the following:
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Customer Progression: The updated error pages are designed to allow customers a clear path to continue their journey whenever possible.
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Enhanced Communication for Troubleshooting: The new error pages provide improved information of the affiliate tracking link error encountered, enabling clients to address and resolve the underlying issues more efficiently.
- A More Modern Experience: An improved page style highlights information, makes next steps apparent, and contributes to a positive user experience even in error situations.
Before & After Enhancements
Before
After
Benefits
Both sellers and affiliates transacting on ClickBank stand to benefit from this enhancement. Sellers will appreciate the clear path to purchase for customers and affiliates will appreciate the more informative error messaging.
NOTE: These error pages are not applicable to sellers or affiliates using Direct Offer Tracking because direct offer tracking does not rely on ClickBank server redirects.
Additional Resources & Related Articles
KNOWLEDGE BASE: HopLinks Guide
KNOWLEDGE BASE: Direct Offer Tracking for Sellers / Direct Offer Tracking for Affiliates
KNOWLEDGE BASE: How do I test a HopLink?