Providing Customer Service
This section explains how to provide customer service and minimize refunds and chargebacks.
6 articles
How to Create the Right Billing Descriptor For Your ProductLearn how to create the best billing descriptor for your product
Using the Customer Support Ticket SystemLearn how to use the customer support ticket system on ClickBank
Managing Refunds and ChargebacksLearn how to manage your refunds and chargebacks on ClickBank
Issuing Partial RefundsLearn how to issue partial refunds on ClickBank
Using the Flexible Refunds FeatureLearn how to use the flexible refunds feature on ClickBank
Troubleshooting Customer IssuesClickBank’s Troubleshooting guide helps sellers resolve common customer issues like access problems, refunds, and order status.