For security reasons, if you change your password, you will not be able to make changes to your payment information, including your payee name or your payment method, for seven days.
If you no longer have access to the email username affiliated with your ClickBank account, contact support. Please include the following information:
The email address affiliated with your primary account. This is also known as your email username. It is located in your account nickname under Account Settings.
Related: How do ClickBank accounts work?
The street address currently listed in your account.
The amount of the most recent ClickBank check you have received.
How to Change Your ClickBank Account Password
Step 1: Go to the ClickBank login page.
Step 2: ClickForgot Password.
Step 3: Enter your email username or account nickname and check the Captcha box indicating that you are not a bot. Then, click Next.
Step 4: Check your email for an email with the subject line ClickBank Password Reset. Click the link included in that email to reset your password.
NOTE: If you do not receive the confirmation email from [email protected], check your "Spam" or "Junk" folder. If you still cannot locate the confirmation email, add the email address to your contacts and reattempt the process. Password reset links expire 15 minutes after they are sent. For more detailed troubleshooting steps, see the section below titled "Troubleshooting: Not Receiving the Password Reset Email."
Step 5: Create a new password the fulfills all of the password requirements. Then, click Save.
Troubleshooting: Not Receiving the Password Reset Email
If you are not receiving the password reset email for your ClickBank account, there are several potential causes and solutions. Follow the steps below to troubleshoot and resolve the issue.
Common Causes
No Registered Account: The email address you are using may not be associated with a registered ClickBank account. Password reset emails are only sent to registered accounts.
Incomplete Registration: If you started but did not complete the registration process, your account may not be fully active.
Email Blocking: Your email provider may be blocking messages from ClickBank.
Spam/Junk Filtering: The email may have been filtered into your spam or junk folder.
Expired Reset Link: Password reset links expire 15 minutes after they are sent.
Troubleshooting Steps
Step 1: Verify Your Account
Ensure the email address you are using is tied to a registered ClickBank account. If you have not created an account, complete the registration process on the ClickBank sign-up page. Make sure JavaScript and cookies are enabled in your browser.
Step 2: Check Your Email Settings
Add
[email protected]to your email contacts or allowlist to ensure messages are not blocked.Check your spam or junk folder for the reset email and mark it as "Not Spam."
If emails still do not arrive, contact your email service provider to unblock messages from ClickBank.
Step 3: Address Browser Issues
Clear your browser’s cookies and cache.
Ensure your browser accepts cookies and has JavaScript enabled.
Temporarily disable browser add-ons or extensions.
Try using a different browser or device (preferably a desktop if you were using mobile).
Step 4: Handle Special Cases
Nickname Accounts: If you are trying to log into a nickname account, note that these accounts do not have separate passwords. Use your primary account email to log in.
Inactive Accounts: If your account was inactive and based on a nickname login, it may have been closed. Create a new email-based account to regain access.
Step 5: Retry the Password Reset
Go to the ClickBank login page and click "Forgot Password."
Enter the email address associated with your account.
Open the most recent password reset email and complete the reset within 15 minutes.
Additional Tips
Always use the most recent password reset email to avoid expired links.
If you continue to experience issues, contact ClickBank support for further assistance.