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Creating Your First Product

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Owen Allen
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Selling your product through ClickBank is one of the best ways to quickly get exposure and sales for your product. Within a few business days, you can be up and running and have your product promoted by our huge network of affiliates! Here are the steps for getting set up as a ClickBank vendor:

  1. Prerequisites
  2. Create a Pitch Page and Thank You Page
  3. Make a Payment Link
  4. Complete My Site Information
  5. Complete My Products Information
  6. Request Product Approval
  7. Pay One-Time $49.95 Activation Charge
  8. What's Next?
  9. Video
  10. Resources
  11. Related Articles

Prerequisites

Before you begin creating a product listing in ClickBank, you should create the product itself; acquire all necessary legal documentation, including copyrights; and perform your own quality assurance.

See the Promotional Guidelines and Product Guidelines articles, and the ClickBank Client Contract, for more information about these requirements.

You must also create a ClickBank account before you can create a product. See the Signing Up For a ClickBank Account article for more information.

Finally, if you plan to sell physical products, verify that the type of product can be sold through ClickBank, and plan a fulfillment solution. See the Selling Physical Products article for more information about these requirements.

Create a Pitch Page and Thank You Page

To sell a product through ClickBank, you will need your own website, including web hosting and a registered domain name. You cannot sell a product through ClickBank using a web page hosted on free sites, and ClickBank does not provide hosting for web pages or assistance with design or coding of websites. See our Partners page for a list of third parties that can help you with this process.

You must create two pages on your website that are used to sell your ClickBank product: pages that we at ClickBank call a Pitch Page and a Thank You Page.

The Pitch Page

The Pitch Page is used to describe your product to potential customers and convince them to buy. It is sometimes referred to as a "sales page." When customers are ready to buy they click on a ClickBank payment link on your Pitch Page that links them to the ClickBank order form, where customers can place their order. In addition to the ClickBank payment link (see Make a Payment Link for specific instructions), your Pitch Page must include the following information:

  • A detailed description of the product.
  • The cost of the product.
  • For recurring billing products, be sure to clearly state all the details of the rebill schedule, including the number of times a customer is billed, and how frequently they will be billed. For example, you should say, "Your initial charge will be $19.95. You will then be charged $9.95 per month for the next 11 months."
  • The file format of your product, as well as any particular software or operating system required to use it (e.g., Microsoft Word, Adobe Acrobat, etc.).
  • If your product is only useful to customers in a particular geographic region or country, be sure to say so.
  • How the product will be delivered (e.g., direct download, via email, etc.).
  • How long delivery will take (e.g., immediate, 5 minutes, etc.).
  • For recurring billing products, explain how the product will be delivered, and how often. For example, if you sold a monthly newsletter, you could say that it will be delivered by email on the 1st of each month.
  • Customers must be able to reach you if they have a question about your product prior to purchase. Please include an email address, a link to your email address, or a contact us link on your Pitch Page.
  • To ensure your use of a ClickBank trademark does not mislead consumers as to any sponsorship, affiliation or endorsement by ClickBank of your company, products or services, you will need to add a disclaimer to your Pitch Page(s) and Thank You Page(s). Here is the necessary disclaimer:

    ClickBank is the retailer of products on this site. CLICKBANK® is a registered trademark of Click Sales, Inc., a Delaware corporation located at 1444 S. Entertainment Ave., Suite 410 Boise, ID 83709, USA and used by permission. ClickBank's role as retailer does not constitute an endorsement, approval or review of these products or any claim, statement or opinion used in promotion of these products.

  • Be prepared to provide a script for your video if ClickBank requests it. Scripts are always required for videos over 15 minutes, and may be required for shorter videos as well. This script will help our Business Services team review your submission with a quicker turnaround time. It is best to submit that script prior to video creation in case edits to your video must be made. You can submit your script by sending an email to compliance@clickbank.com. For more information on the requirements, see the Promotional Guidelines article.

All statements made on the Pitch Page are subject to ClickBank's Client Contract and Product Requirements, as well as all applicable federal and state laws, including, but not limited to, U.S. Federal Trade Commission regulations, policies, and guidelines governing advertising, disclosure, and consumer protection. These rules can be found at www.ftc.gov. Also, please be sure to read our blog post on important guidelines for ClickBank vendors before submitting your product for approval.

The Thank You Page

The Thank You Page is the page customers will see after they purchase your product. Customers will only see this page if their purchase has been approved and the payment processed. In addition to thanking the customer for their purchase, your Thank You Page must include the following information:

  • Customers must be able to reach you if they have a question about your product need technical assistance after the purchase. Please include an email address, a link to your email address, or a contact us link on your Thank You Page.
  • A reminder to the customer that their credit card or bank statement will show a charge by ClickBank or CLKBANK*COM, rather than a reference to your specific product. This reminder should be prominent, as customers sometimes request refunds because they forget that ClickBank is handling the purchase.
  • Clear instructions on how to download or access the product, or information on how and when it will be delivered to them.
  • To ensure your use of a ClickBank trademark does not mislead consumers as to any sponsorship, affiliation or endorsement by ClickBank of your company, products or services, the following disclaimer needs to be at the bottom of any page with a ClickBank reference:

    ClickBank is the retailer of products on this site. CLICKBANK® is a registered trademark of Click Sales, Inc., a Delaware corporation located at 1444 S. Entertainment Ave., Suite 410 Boise, ID 83709, USA and used by permission. ClickBank's role as retailer does not constitute an endorsement, approval or review of these products or any claim, statement or opinion used in promotion of these products.

The ClickBank Trust Badge (CBTB)

Because ClickBank is recognized as an internet retailer by the major card brands and payment industry, there is an additional piece that must be implemented called the ClickBank Trust Badge (CBTB).

The ClickBank Trust Badge is required on any of your pages that contains a ClickBank paylink. The Badge is presented as either a header bar or a floating tab, and is implemented through a line of JavaScript the vendor places in the HTML of a page.

The CBTB comes in eight (8) color options, four (4) grayscale and four (4) color. The vendor has the choice to implement the color scheme that best matches existing marketing efforts.

The CBTB can be implemented in one of two formats. The first is a floating tab. For example:

This image shows the ClickBank Trust Badge as a floating tab. 

The second format is a header bar. For example:

This image shows the ClickBank Trust Badge as a header bar.

NOTE – The CBTB cannot be used on a page created using Wix.

See the ClickBank Trust Badge article for more information.

Make a Payment Link

When a customer is on your Pitch Page and ready to buy your product, you need to provide them with a payment link that sends them to the ClickBank order form, where they can enter their payment information and complete the transaction. Once the payment is approved, the customer is taken to a page hosted by ClickBank that confirms their order by providing them with a unique receipt number. Customers are then prompted to click a final link that takes them from this confirmation page to your Thank You Page, where you provide them with the information detailed above. You'll need to manually create the payment link to send customers to the order form, and then insert this payment link in HTML code on your Pitch Page. Put the HTML code for your payment link in the following format:

http://ITEM.VENDOR.pay.clickbank.net

Here is a sample of what the HTML code would look like:

<a href="http://ITEM.VENDOR.pay.clickbank.net" target="cb">CLICK HERE TO PURCHASE</a>

You must customize this HTML code to link to the order form for your specific product:

  • Replace ITEM with the item number of the product for sale. As you set up products to sell in your ClickBank account, each product will be assigned a unique number: 1, 2, 3, etc. If you are setting up your first product, the item number is 1.
  • Replace VENDOR with your ClickBank account nickname.
  • If you want, you can replace CLICK HERE TO PURCHASE with any text you prefer, or if you are familiar with HTML you can insert code to make the payment link an image.

See Creating a Payment Link for more information.

Test Your Payment Link

Before submitting your product for approval, you must first place a test order for your product as if you were a customer. That way, you can make sure all of your links are working before potential customers try to buy. Testing your payment link also helps ensure your product is approved the first time by ClickBank’s Business Services.

To make a test purchase, you’ll need to use test credit card details that ClickBank provides to you. You will not be able to place test orders using a real credit card number for products that have not been submitted or approved.

To make a test purchase:

  1. Log in to your ClickBank account.
  2. Click the Settings tab.
  3. Click My Site.
  4. In the Testing Your Products box, click Generate New Card Number.
    This creates a credit card number, expiration date, and validation code you can use to place test orders. This card information will be valid for 24 hours, after which time it will expire and will no longer be usable for test orders.
  5. Take note of the credit card information.
  6. Go to the Pitch Page for the product you want to test, and click through the payment link, which should take you to the ClickBank order form.
  7. Enter information into each field of the order form. You can use any address information you want, but enter the test credit card details you created.
  8. Verify the information on the order confirmation page. Click through to download your product, which should take you to the correct Thank You Page URL for the product you are testing.

If you receive errors during a test purchase, here are some things to check:

  • Is your payment link set up correctly?
  • Is your ClickBank nickname spelled correctly?
  • Did you enter the test credit card information correctly?
  • Do you have the correct item number listed in the payment link?
  • Have you saved your Thank You Page URL in the My Products section of your account?

Complete My Site Information

Designate a HopLink Target URL

One of the biggest benefits of being a ClickBank vendor is having access to our huge affiliate network. Affiliates advertise our vendors' products by enticing visitors to click on their affiliate link (also known as a HopLink) and "hop" over to your Pitch Page to make a purchase. The first step to taking advantage of our affiliate network is specifying the URL where affiliates should send potential customers, which we call the HopLink Target URL. Typically, the HopLink Target URL is the same URL as your Pitch Page, although this is not always the case. To designate a HopLink Target URL, follow the steps below:

  1. Log in to your ClickBank account.
  2. Click the Settings tab.
  3. Click My Site.
  4. Click Edit to the right of the Marketplace Information section.
  5. Enter your HopLink Target URL in the top field.
  6. Enter Marketplace Information (see below).

Enter Marketplace Information

After you've designated a HopLink Target URL, fill out details about your product to display in the ClickBank Marketplace. An accurate and compelling Marketplace description will help affiliates find your product and can convince them to promote it. If for any reason you do not wish to utilize our affiliate network, you do not need to fill out this information. For tips on writing a great Marketplace description, see the Attracting Affiliates to Promote Your Offerings article.

You can enter the following marketplace information:

  • Marketplace Category and Subcategory – The category and subcategory in which to display your product. 
  • Marketplace Title – Your site or product's title in the marketplace. This can be up to 70 characters long.
  • Marketplace Description – A description of your site or product. This can be up to 250 characters long.
  • Commission Rate – The base commission rate you will pay to affiliates if they successfully send a buying customer to your site. This rate applies unless it is overridden by product, Upsell Flow, commission tier, or JV contract commission rates. See the Affiliate Commission Hierarchy article for more information. On each affiliate-driven sale, this commission rate is taken out of the remainder left after ClickBank's payment processing charges have been assessed.
  • Affiliate Tools URL – If you have created a page with tools for your affiliates, such as copy, graphics, or recommendations, enter the URL here.
  • Affiliate Support Email Address – If you have an email address through which affiliates can contact you with questions or concerns, enter it here.

Finally, click the Save Changes button.

Complete My Products Information

To enter important information about your product, such as the location of your Thank You page and your suggested retail price, you can create a new product entry.

NOTE – If you are creating a physical product, you must first create a shipping profile to indicate the countries to which you can ship the product. See the Selling Physical Products article for more information about creating a shipping profile.

The fields displayed for the new product vary based on the type of product you want to create:

One-Time Digital Products

  1. Log into your ClickBank account.
  2. Click the Settings tab.
  3. Click My Products.
  4. Click Add New Product.
  5. In the Product Type field, select One-Time Digital Product.
  6. Enter the Product Details:
    • Product Category – The category of the product.
    • Item Number – Each product in your account must have a unique item number. This value can include letters, numbers, and dashes.
    • Product Title – The product title that should be displayed on the ClickBank order form. This field is limited to 70 characters. This title does not appear in the ClickBank Marketplace.
    • Language – The language in which the product is offered.
    • Image (Optional) – The image displayed on the order form for the product. You can select any approved image that you have uploaded.
    • Pitch Page URL – The URL where you will offer the recurring billing product to your customers. This might be the same as the HopLink Target URL on the My Site page.
    • Mobile Pitch Page URL (Optional) – The URL where you will offer the product to customers on mobile devices.
    • Max Purchase Quantity – The maximum quantity available for a single purchase.
  7. Enter the Product Pricing and Commission information: 
    • Product Currency – The currency with which customers can purchase the product.
    • Product Price – The price the customer pays for a one-time product. This price must be at least $3. If you are using a currency other than US Dollars, the price must be worth at least $3 according to the current exchange rate.
    • Commission – The commission percentage an affiliate receives for the sale of a one-time product.
  8. Enter the Product Delivery Details. You must provide at least one delivery option:
    • Digital Product Upload – You can upload a single file here to have it delivered by ClickBank. If your product includes more than one file, you must deliver it through your Thank You page instead. See the Digital Product Upload article for more information about this option.
    • Thank You Page URL – The URL where the customer is taken after purchase, which provides instructions on how to retrieve the product.
    • Mobile Thank You Page URL – The URL where a customer using a mobile device is taken after purchase, which provides instructions on how to retrieve the product.
  9. Click Save Product.
    The system assigns a status of Approval Request Required to the product. Go to the Request Product Approval heading for information about requesting approval.

Recurring Digital Products

  1. Log into your ClickBank account.
  2. Click the Settings tab.
  3. Click My Products.
  4. Click Add New Product.
  5. In the Product Type field, select Recurring Digital Product.
  6. Enter the Product Details:
    • Product Category – The category of the product.
    • Item Number – Each product in your account must have a unique item number. This value can include letters, numbers, and dashes.
    • Product Title – The product title that should be displayed on the ClickBank order form. This field is limited to 70 characters. This title does not appear in the ClickBank Marketplace.
    • Language – The language in which the product is offered.
    • Image (Optional) – The image displayed on the order form for the product. You can select any approved image that you have uploaded.
    • Description – A description of the product that is displayed on the ClickBank order form. This field is limited to 255 characters. This description does not appear in the ClickBank Marketplace.
    • Pitch Page URL – The URL where you will offer the recurring billing product to your customers. This might be the same as the HopLink Target URL on the My Site page.
    • Mobile Pitch Page URL (Optional) – The URL where you will offer the product to customers on mobile devices.
    • Max Purchase Quantity – The maximum quantity available for a single purchase.
  7. Enter the Product Pricing and Commission information: 
    • Product Currency – The currency with which customers can purchase the product.
    • Initial Price – The price the customer pays for the initial purchase of a recurring billing product. The initial price must be either $0 or at least $1.00. If you are using a currency other than US Dollars, the price must be worth either $0 or at least $1 according to the current exchange rate.
      • ClickBank charges a $.50 fee for the initial sale of a product with a free trial (a $0 initial price). This fee is displayed using the code ftfee-01 in transactions reporting. NOTE – The ability to create a product with a $0 initial price is an admin-controlled feature. Contact ClickBank if you want to offer a product with a free trial.
    • Initial Commission – The commission percentage an affiliate receives for the initial sale of a recurring product. You can allow commission tiers to override the value specified here.
    • Use Initial Product title and description – This checkbox specifies that the product title and product details for the initial product should be used for each rebill as well. You can deselect this checkbox to provide a separate title and description for the rebill portion of a recurring product.
    • Recurring Product Title – This title is used for the rebills of a recurring product in communications with customers.
    • Recurring Product Description – This description is used for the rebills of a recurring product in communications with customers.
    • Recurring Product Price – The price the customer pays for each subsequent payment for the duration of a recurring product. The minimum rebill price is $4.95. If you are using a currency other than US Dollars, the price must be worth at least $4.95 according to the current exchange rate.
    • Recurring Commission – The commission percentage an affiliate receives for each rebill of a recurring product. You can allow commission tiers to override the value specified here.
    • Rebill Frequency – How often the customer is rebilled for a recurring product. You can select a pre-existing frequency (weekly, every other week, monthly, quarterly, semi-annually, or annually) or create a new frequency by specifying a number of days, weeks, or months. Frequencies can range from one day to one year. The ability to offer semi-annual and annual products is an admin-controlled feature, so contact ClickBank if you want to offer semi-annual or annual products.
    • Pre-rebill Email Notification – The number of days prior to a recurring billing the customer will receive a pre-rebill notification email. This number of days must be less than the rebill frequency.
    • Subscription Duration – The number of times a customer is billed, including the initial payment and all rebills, for a recurring product.
    • Trial Period – The number of days before the second bill will occur for a recurring product. If a trial period is selected, the initial payment period equals the number of days selected as the trial period. The frequency selected will apply to the rest of the subscription. For example, a subscription offering a fourteen-day trial period with a duration of 65 monthly payments will have one two-week trial period and 64 monthly rebills. The trial period timeframe cannot exceed 31 days.
  8. Enter the Product Delivery Details: 
    • Digital Product Upload – You can upload a one-time digital product here to have it delivered by ClickBank.
    • Thank You Page URL – The URL where the customer is taken after purchase, which provides instructions on how to retrieve the product.
    • Mobile Thank You Page URL – The URL where a customer using a mobile device is taken after purchase, which provides instructions on how to retrieve the product.
  9. Click Save Product.
    The system assigns a status of Approval Request Required to the product. Go to the Request Product Approval heading for information about requesting approval.

One-Time Physical Products

  1. Log into your ClickBank account.
  2. Click the Settings tab.
  3. Click My Products.
  4. Click Add New Product.
  5. In the Product Type field, select One-Time Physical Product.
  6. Enter the Product Details:
    • Item Number – Each product in your account must have a unique item number. This value can include letters, numbers, and dashes.
    • Product Title – The product title that should be displayed on the ClickBank order form. This field is limited to 70 characters. This title does not appear in the ClickBank Marketplace.
    • Language – The language in which the product is offered.
    • Image (Optional) – The image displayed on the order form for the product. You can select any approved image that you have uploaded.
    • Pitch Page URL – The URL where you will offer the recurring billing product to your customers. This might be the same as the HopLink Target URL on the My Site page.
    • Mobile Pitch Page URL (Optional) – The URL where you will offer the product to customers on mobile devices.
    • Max Purchase Quantity – The maximum quantity available for a single purchase.
  7. Enter the Product Pricing and Commission information: 
    • Product Currency – The currency with which customers can purchase the product. You can sell the product in any currency, but the product currency must match the currency used in the shipping profile.
    • Product Price – The price the customer pays for a one-time product. This price must be either $0 or at least $3. If you are using a currency other than US Dollars, the price must be worth either $0 or at least $3 according to the current exchange rate.
      • If you offer a $0 product, you can give affiliates a commission on the shipping and handling charges, which are not normally included in commission calculations. NOTE – The ability to offer $0 products and the ability to give commissions on shipping and handling are admin-controlled. Contact ClickBank if you want access to these features.
    • Commission – The commission percentage an affiliate receives for the sale of a one-time product.
  8. Enter the Product Delivery Details: 
    • Digital Product Upload – You can upload a one-time digital product here to have it delivered by ClickBank.
    • Thank You Page URL – The URL where the customer is taken after purchase, which provides instructions on how to retrieve the product.
    • Mobile Thank You Page URL – The URL where a customer using a mobile device is taken after purchase, which provides instructions on how to retrieve the product.
    • Shipping Profile – The shipping profile to use with a physical product. The currency used in the shipping profile must match the product currency. See the Selling Physical Products article for more information about creating a shipping profile.
    • Delivery Method – The method by which a physical product is delivered.
    • Delivery Speed – The estimated time it will take for a physical product to be delivered.
  9. Click Save Product.
    The system assigns a status of Approval Request Required to the product. Go to the Request Product Approval heading for information about requesting approval.

Recurring Physical Products

  1. Log into your ClickBank account.
  2. Click the Settings tab.
  3. Click My Products.
  4. Click Add New Product.
  5. In the Product Type field, select Recurring Physical Product.
  6. Enter the Product Details:
    • Item Number – Each product in your account must have a unique item number. This value can include letters, numbers, and dashes.
    • Product Title – The product title that should be displayed on the ClickBank order form. This field is limited to 70 characters. This title does not appear in the ClickBank Marketplace.
    • Language – The language in which the product is offered.
    • Image (Optional) – The image displayed on the order form for the product. You can select any approved image that you have uploaded.
    • Description – A description of the product that is displayed on the ClickBank order form. This field is limited to 255 characters. This description does not appear in the ClickBank Marketplace.
    • Pitch Page URL – The URL where you will offer the recurring billing product to your customers. This might be the same as the HopLink Target URL on the My Site page.
    • Mobile Pitch Page URL (Optional) – The URL where you will offer the product to customers on mobile devices.
    • Max Purchase Quantity – The maximum quantity available for a single purchase.
  7. Enter the Product Pricing and Commission information: 
    • Product Currency – The currency with which customers can purchase the product. You can sell the product in any currency, but the product currency must match the currency used in the shipping profile.
    • Initial Price – The price the customer pays for the initial purchase of a recurring billing product. The initial price must be either $0 or at least $1.00. If you are using a currency other than US Dollars, the price must be worth either $0 or at least $1 according to the current exchange rate.
      • ClickBank charges a $.50 fee for the initial sale of a product with a free trial (a $0 initial price). This fee is displayed using the code ftfee-01 in transactions reporting. NOTE – The ability to create a product with a $0 initial price is an admin-controlled feature. Contact ClickBank if you want to offer a product with a free trial.
    • Initial Commission – The commission percentage an affiliate receives for the initial sale of a recurring product. You can allow commission tiers to override the value specified here.
    • Use Initial Product title and description – This checkbox specifies that the product title and product details for the initial product should be used for each rebill as well. You can deselect this checkbox to provide a separate title and description for the rebill portion of a recurring product.
    • Recurring Product Title – This title is used for the rebills of a recurring product in communications with customers.
    • Recurring Product Description – This description is used for the rebills of a recurring product in communications with customers.
    • Recurring Product Price – The price the customer pays for each subsequent payment for the duration of a recurring product. The minimum rebill price is $4.95. If you are using a currency other than US Dollars, the price must be worth at least $4.95 according to the current exchange rate.
    • Recurring Commission – The commission percentage an affiliate receives for each rebill of a recurring product. You can allow commission tiers to override the value specified here.
    • Rebill Frequency – How often the customer is rebilled for a recurring product. You can select a pre-existing frequency (weekly, every other week, monthly, quarterly, semi-annually, or annually) or create a new frequency by specifying a number of days, weeks, or months. Frequencies can range from one day to one year. The ability to offer semi-annual and annual products is an admin-controlled feature, so contact ClickBank if you want to offer semi-annual or annual products.
    • Pre-rebill Email Notification – The number of days prior to a recurring billing the customer will receive a pre-rebill notification email. This number of days must be less than the rebill frequency.
    • Subscription Duration – The number of times a customer is billed, including the initial payment and all rebills, for a recurring product.
    • Trial Period – The number of days before the second bill will occur for a recurring product. If a trial period is selected, the initial payment period equals the number of days selected as the trial period. The frequency selected will apply to the rest of the subscription. For example, a subscription offering a fourteen-day trial period with a duration of 65 monthly payments will have one two-week trial period and 64 monthly rebills. The trial period timeframe cannot exceed 31 days.
  8. Enter the Product Delivery Details: 
    • Digital Product Upload – You can upload a one-time digital product here to have it delivered by ClickBank.
    • Thank You Page URL – The URL where the customer is taken after purchase, which provides instructions on how to retrieve the product.
    • Mobile Thank You Page URL – The URL where a customer using a mobile device is taken after purchase, which provides instructions on how to retrieve the product.
    • Shipping Profile – The shipping profile to use with a physical product. The currency used in the shipping profile must match the product currency. See the Selling Physical Products article for more information about creating a shipping profile.
    • Delivery Method – The method by which a physical product is delivered.
    • Delivery Speed – The estimated time it will take for a physical product to be delivered.
  9. Click Save Product.
    The system assigns a status of Approval Request Required to the product. Go to the Request Product Approval heading for information about requesting approval.

Digital Product With One-Time Physical Component

  1. Log into your ClickBank account.
  2. Click the Settings tab.
  3. Click My Products.
  4. Click Add New Product.
  5. In the Product Type field, select Digital Product With One-Time Physical Component.
  6. Enter the Product Details:
    • Product Category – The category of the product.
    • Item Number – Each product in your account must have a unique item number. This value can include letters, numbers, and dashes.
    • Product Title – The product title that should be displayed on the ClickBank order form. This field is limited to 70 characters. This title does not appear in the ClickBank Marketplace.
    • Language – The language in which the product is offered.
    • Image (Optional) – The image displayed on the order form for the product. You can select any approved image that you have uploaded.
    • Pitch Page URL – The URL where you will offer the recurring billing product to your customers. This might be the same as the HopLink Target URL on the My Site page.
    • Mobile Pitch Page URL (Optional) – The URL where you will offer the product to customers on mobile devices.
    • Max Purchase Quantity – The maximum quantity available for a single purchase.
  7. Enter the Product Pricing and Commission information: 
    • Product Currency – The currency with which customers can purchase the product. You can sell the product in any currency, but the product currency must match the currency used in the shipping profile.
    • Product Price – The price the customer pays for a one-time product. This price must be either $0 or at least $3. If you are using a currency other than US Dollars, the price must be worth either $0 or at least $3 according to the current exchange rate.
      • If you offer a $0 product, you can give affiliates a commission on the shipping and handling charges, which are not normally included in commission calculations. NOTE – The ability to offer $0 products and the ability to give commissions on shipping and handling are admin-controlled. Contact ClickBank if you want access to these features.
    • Commission – The commission percentage an affiliate receives for the sale of a one-time product.
  8. Enter the Product Delivery Details: 
    • Digital Product Upload – You can upload a one-time digital product here to have it delivered by ClickBank.
    • Thank You Page URL – The URL where the customer is taken after purchase, which provides instructions on how to retrieve the product.
    • Mobile Thank You Page URL – The URL where a customer using a mobile device is taken after purchase, which provides instructions on how to retrieve the product.
    • Shipping Profile – The shipping profile to use with a physical product. The currency used in the shipping profile must match the product currency. See the Selling Physical Products article for more information about creating a shipping profile.
    • Delivery Method – The method by which a physical product is delivered.
    • Delivery Speed – The estimated time it will take for a physical product to be delivered.
  9. Click Save Product.
    The system assigns a status of Approval Request Required to the product. Go to the Request Product Approval heading for information about requesting approval.

Physical Product With Recurring Digital Component

  1. Log into your ClickBank account.
  2. Click the Settings tab.
  3. Click My Products.
  4. Click Add New Product.
  5. In the Product Type field, select Physical Product With Recurring Digital Component.
  6. Enter the Product Details:
    • Product Category – The category of the product.
    • Item Number – Each product in your account must have a unique item number. This value can include letters, numbers, and dashes.
    • Product Title – The product title that should be displayed on the ClickBank order form. This field is limited to 70 characters. This title does not appear in the ClickBank Marketplace.
    • Language – The language in which the product is offered.
    • Image (Optional) – The image displayed on the order form for the product. You can select any approved image that you have uploaded.
    • Description – A description of the product that is displayed on the ClickBank order form. This field is limited to 255 characters. This description does not appear in the ClickBank Marketplace.
    • Pitch Page URL – The URL where you will offer the recurring billing product to your customers. This might be the same as the HopLink Target URL on the My Site page.
    • Mobile Pitch Page URL (Optional) – The URL where you will offer the product to customers on mobile devices.
    • Max Purchase Quantity – The maximum quantity available for a single purchase.
  7. Enter the Product Pricing and Commission information: 
    • Product Currency – The currency with which customers can purchase the product. You can sell the product in any currency, but the product currency must match the currency used in the shipping profile.
    • Initial Price – The price the customer pays for the initial purchase of a recurring billing product. The initial price must be either $0 or at least $1.00. If you are using a currency other than US Dollars, the price must be worth either $0 or at least $1 according to the current exchange rate.
      • ClickBank charges a $.50 fee for the initial sale of a product with a free trial. This fee is displayed using the code ftfee-01 in transactions reporting. NOTE – The ability to create a product with a $0 initial price is an admin-controlled feature. Contact ClickBank if you want to offer a product with a free trial.
    • Initial Commission – The commission percentage an affiliate receives for the initial sale of a recurring product. You can allow commission tiers to override the value specified here.
    • Recurring Product Price – The price the customer pays for each subsequent payment for the duration of a recurring product. The minimum rebill price is $4.95. If you are using a currency other than US Dollars, the price must be worth at least $4.95 according to the current exchange rate.
    • Recurring Commission – The commission percentage an affiliate receives for each rebill of a recurring product. You can allow commission tiers to override the value specified here.
    • Rebill Frequency – How often the customer is rebilled for a recurring product. You can select a pre-existing frequency (weekly, every other week, monthly, quarterly, semi-annually, or annually) or create a new frequency by specifying a number of days, weeks, or months. Frequencies can range from one day to one year. The ability to offer semi-annual and annual products is an admin-controlled feature, so contact ClickBank if you want to offer semi-annual or annual products.
    • Pre-rebill Email Notification – The number of days prior to a recurring billing the customer will receive a pre-rebill notification email. This number of days must be less than the rebill frequency.
    • Subscription Duration – The number of times a customer is billed, including the initial payment and all rebills, for a recurring product.
    • Trial Period – The number of days before the second bill will occur for a recurring product. If a trial period is selected, the initial payment period equals the number of days selected as the trial period. The frequency selected will apply to the rest of the subscription. For example, a subscription offering a fourteen-day trial period with a duration of 65 monthly payments will have one two-week trial period and 64 monthly rebills. The trial period timeframe cannot exceed 31 days.
  8. Enter the Product Delivery Details: 
    • Digital Product Upload – You can upload a one-time digital product here to have it delivered by ClickBank.
    • Thank You Page URL – The URL where the customer is taken after purchase, which provides instructions on how to retrieve the product.
    • Mobile Thank You Page URL – The URL where a customer using a mobile device is taken after purchase, which provides instructions on how to retrieve the product.
    • Shipping Profile – The shipping profile to use with a physical product. The currency used in the shipping profile must match the product currency. See the Selling Physical Products article for more information about creating a shipping profile.
    • Delivery Method – The method by which a physical product is delivered.
    • Delivery Speed – The estimated time it will take for a physical product to be delivered.
  9. Click Save Product.
    The system assigns a status of Approval Request Required to the product. Go to the Request Product Approval heading for information about requesting approval.

Request Product Approval

Before you can start selling your product with ClickBank, it needs to be approved by ClickBank's Business Services. Once you've completed the steps above, you can submit a product approval request by following the steps below:

  1. Log in to your ClickBank account.
  2. Click the Settings tab.
  3. Click My Products.
  4. Locate the product to be approved.
  5. Request product approval by clicking the Submit Product Approval Request icon in the Actions column of the product listing.
  6. Fill out the Request Product Approval form.
    The contents of this form vary based on the product type.
  7. Verify the information. If the information is accurate, check the checkbox indicating that the listed information is accurate.
  8. Click Submit Product Approval Request at the bottom of the form.
    The system will assign a status of Approval Requested.
    A member from ClickBank Business Services will review your site and product information to determine if it will be approved or disapproved.
    • If approved, the system will update the product status to Approved. You can then begin to sell the product to customers.
    • If disapproved, the system will update the product status to Disapproved. You can modify the product to resolve any issues and resubmit it.

You will typically receive the results of your request within three to five business days via email.

If the product you are submitting for approval is a physical product other than flat media, you must fill out the Physical Product Submission Survey if you have not already done so.

Pay One-Time $49.95 Activation Charge

Once you receive the approval email for your first product, you will need to pay your one-time $49.95 activation charge. You'll receive instructions from Business Services on how to log in and pay the activation charge. You can pay by credit/debit card, PayPal, or money order.

NOTE – If you already have one or more ClickBank accounts with active products, you can pay a discounted activation charge of $29.95 for additional accounts. To receive the discounted activation fee for your additional vendor accounts, include a note in the "Comments" section of the first product approval request you submit from the new account, stating that you would like the discounted activation fee for your new account and including the nickname of your first account or the receipt number of the initial activation charge payment.

Once your payment has gone through successfully, your site status on the My Site page will change to Activated, and you can begin selling your approved products. Please note that you cannot pay the activation charge until your product has been approved and you have received notification from Business Services.

If you would like to delay your Marketplace listing until a specific date (for example, if you have a scheduled "launch date" for your product) you can wait until the day before you wish to launch to pay your activation fee. Once your product is activated, it will be live in our Marketplace within 24 hours.

What's Next?

Once your product is activated, it will be listed in the ClickBank Marketplace and ready for affiliates to promote. You can also begin accepting orders through the ClickBank Order Form.

Adding Product Images

Once you've completed your product listing, it's a good idea to add a Product Image. Once it's approved and linked with a product, your product image appears on the ClickBank order form for that product. Products with images tend to convert better than products without them. Since many ClickBank products are digitally delivered, many vendors create "virtual images" of the products by having an image of a book cover with their eBook's title on it, or an image of a box of software for a software package, etc.

For more information on product images and titles, see the Product Images and Titles article.

Attracting Affiliates

You can create an affiliates page to provide additional information, images, resources, and more to potential affiliates. These resources let you control your branding and also make it easier for affiliates to promote your product.

For more information about providing resources for affiliates, see the Attracting Affiliates to Promote Your Offerings article.

Providing Customer Service

Once you begin selling your product, you will need to be prepared to offer customer service, such as answering questions about your product and handling refund requests.

For more information about providing customer service, see the Customer Support Ticket System article.

Video

Resources

Vendor Launch Checklist

The Vendor Launch Checklist is a document containing links and other resources for launching a new product.

Product Creation Checklist

You can use this checklist to make sure that you've completed every step of the product creation product.

Required

__  Create your product. If your product is digital, make sure that it's available in a format that is accessible by people using different operating systems and software. For example, not everyone has Microsoft Word on their computer.

__  Acquire your own domain name. ClickBank does not provide hosting and does not allow you to use subdomains on another site, such as http://yourproduct.blogspot.com.

__  Create a Pitch Page and Thank You Page for your product. Any pages with a payment link must include the ClickBank Trust Badge.

__  Create and test your Payment Link.

__  Complete My Site Information. Provide a HopLink Target URL. You can also add a Marketplace Title and Description so that your product will be more attractive to affiliates.

__  Complete My Products Information. Create a product entry for your first product.

__  Request Product Approval. All products must be approved by ClickBank before they can be sold.

__  Pay Activation Charge. The activation charge must be paid once for each account. Once you have paid, you can begin selling your product through ClickBank.

Next Steps

__  Add a Product image. Product images are displayed on the order form, and can help create a smoother customer experience.

__  Add an Affiliates page. This is a page on your site where you provide additional information, images, resources, and more to potential affiliates to help them promote your product. For more information on creating a great Affiliates page, see the Attracting Affiliates to Promote Your Offerings article.

__  Create a customer support process. You must be able to provide timely customer support when needed, such as offering support to customers on using your product, or responding to return requests. See the Customer Support Ticket System article for more information.

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