Note: This feature is a vendor-enabled feature.
Related: How do I enable ClickBank Seller features?
ClickBank Sellers can offer a free trial of a product to let customers try it before they commit to purchasing it.
You cannot edit an existing product to add a free trial. In order to offer a free trial, you must indicate so when you create your product on ClickBank. This is because recurring products cannot be edited once they are approved by ClickBank. If you want to add a free trial to a product that is already approved, you must re-create that product with the free trial included.
When you create a free trial, the customer will not be charged initially. Then, after a trial time that the seller determines when they create the product, the customer will be charged, and-depending on the recurring element of the product, charged according to the recurring frequency. There is a .50 fee paid to Clickbank per free trial purchase. Please keep this in mind when enabling free trials in your account.
Customers will be informed by ClickBank when their free trial is coming to an end. The reminder will be sent via email seven days prior to the trial ending. If the free trial duration is shorter than seven days, the customer will receive notification the day following the start of the free trial. If a trial period is not selected by the seller (aka vendor), the email will be sent seven days before the first re-bill.
NOTE: If you want to offer a true free trial where the customer is charged $0.00 initially, you must contact ClickBank to allow for this or include a comment in the Description field of the product editor.
How to Offer a Free Trial
Step 1: Log in to your ClickBank account.
Step 2: Click the Accounts tab.
Step 3: Select the account nickname from the Accounts column of the nickname account that you want to add a product with a free trial to.
Step 4: Click Vendor Settings, then click My Products.
Step 5: Click Add Product.
Step 6: Select a recurring product from the Select a Product Type dropdown menu.
Step 7: Continue through the product creation process until you get to Pricing section. In this section, select the trial period you want to offer from the Trial Period dropdown menu. This period is the time between order and the first bill the customer receives.
NOTE: Effective June 27, 2022, free trials must have a minimum duration of 4 days.
Step 8: Continue creating your product.
Step 9: Click the Save & Submit button. The My Products table will indicate when your product has been reviewed and accepted. At that point, your free trial will be active.
Additional Resources & Related Articles
- BLOG POST: How to Offer a Free Trial
- KNOWLEDGE BASE: Selling Recurring Products