ClickBank

What Should I Do If My ClickBank Direct Deposit Fails or Is Returned?

If your ClickBank direct deposit fails or is returned, it is typically due to incorrect banking details or mismatches in account information. Below is a comprehensive guide to understanding why this happens and how to resolve it.

Common Reasons for Failed or Returned Direct Deposits

Incorrect Banking Details: - Payments sent to invalid or incorrect bank account numbers are returned by the receiving bank. - If this occurs, ClickBank will wait for the funds to be returned before reissuing the payment.

Name Mismatches: - A mismatch between the payee name in ClickBank and the name on the receiving bank account (e.g., Payoneer) can result in returned payments.

ACH Details Errors: - Payments sent to incorrect ACH details are automatically rejected and returned by the bank.

1. Incorrect Banking Details: - Payments sent to invalid or incorrect bank account numbers are returned by the receiving bank. - If this occurs, ClickBank will wait for the funds to be returned before reissuing the payment.
2. Name Mismatches: - A mismatch between the payee name in ClickBank and the name on the receiving bank account (e.g., Payoneer) can result in returned payments.
3. ACH Details Errors: - Payments sent to incorrect ACH details are automatically rejected and returned by the bank.

Steps to Resolve Failed or Returned Payments

Update Your Banking Information: - Log in to your ClickBank account and update your payment details with the correct bank account information. - Ensure that the payee name matches the name on the receiving account. For business accounts, set the payee type to "Business" and enter the business name in the appropriate field.

Wait for Payment Reissuance: - Payments returned due to incorrect details will be reissued in the next pay cycle after the funds are returned and your banking details are updated. - Note that payments cannot be resent on the same day.

Monitor Notifications: - ClickBank will notify you via email and an account message when a payment fails or is returned. - Use this notification to confirm the issue and take corrective action.

1. Update Your Banking Information: - Log in to your ClickBank account and update your payment details with the correct bank account information. - Ensure that the payee name matches the name on the receiving account. For business accounts, set the payee type to "Business" and enter the business name in the appropriate field.
2. Wait for Payment Reissuance: - Payments returned due to incorrect details will be reissued in the next pay cycle after the funds are returned and your banking details are updated. - Note that payments cannot be resent on the same day.
3. Monitor Notifications: - ClickBank will notify you via email and an account message when a payment fails or is returned. - Use this notification to confirm the issue and take corrective action.

Returned payments are typically reissued in the next pay period after the funds are received back from the bank and your account details are updated.

If a payment hasn’t arrived after the expected processing time (up to 5 business days), gather your Payment Sent date and account nickname to follow up with ClickBank.

A $20.00 processing fee is applied to reissued payments.

- Returned payments are typically reissued in the next pay period after the funds are received back from the bank and your account details are updated.
- If a payment hasn’t arrived after the expected processing time (up to 5 business days), gather your Payment Sent date and account nickname to follow up with ClickBank.
- A $20.00 processing fee is applied to reissued payments.

Special Considerations for Business Accounts

For business accounts, ensure that the payee type is set to "Business" in ClickBank and that the business name is entered correctly in the "Payee Information" section. This helps prevent name mismatches, which result in failed payments

- For business accounts, ensure that the payee type is set to "Business" in ClickBank and that the business name is entered correctly in the "Payee Information" section. This helps prevent name mismatches, which result in failed payments

By following these steps, you can resolve issues with failed or returned direct deposits and ensure that future payments are processed successfully.

What should I do if my ClickBank direct deposit fails or is returned?

Create a custom design with text, images, and links

Ticket Request

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search and ask

Find guides, answers, and references.

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

What should I do if my ClickBank direct deposit fails or is returned?

What Should I Do If My ClickBank Direct Deposit Fails or Is Returned?

Common Reasons for Failed or Returned Direct Deposits

Steps to Resolve Failed or Returned Payments

Timeline for Payment Reissuance

Special Considerations for Business Accounts