Overview
If a clicked HopLink is invalid for any number of reasons, the potential customer will encounter a HopLink error page that displays information about the error and provides the customer a clear path to continue onto the product page, whenever possible.
Related: HopLinks Guide
The error pages are designed to address the technical aspects of error resolution with tracking links, while also prioritizing a positive user experience. The error pages enable customers to navigate through errors effortlessly and while also providing enhanced communication for clients troubleshooting their tracking links.
Error Messages for Invalid HopLink
HopLink Error | Continue Button Provided | Message | Secondary Message |
Affiliate is not on seller’s allow list | Yes | Something went wrong. Click continue to go directly to the product website. | The link you clicked was created by a ClickBank affiliate that has not been approved to promote this product. |
Affiliate is blocked from promoting the product | Yes | Something went wrong. Click continue to go directly to the product website. | The link you clicked was created by a ClickBank affiliate that has been blocked from promoting this product. |
HopLink URL is broken or missing | No | Link Error. The destination URL is invalid. Please contact seller. |
|
Seller nickname is invalid | No | Link Error. The link you clicked contains seller information that is invalid or missing. |
|
Affiliate nickname is invalid | Yes | Something went wrong. Click continue to go directly to the product website. | The link you clicked contains invalid affiliate information. |
Affiliate is suspended, terminated, or set to halt sales | Yes | Something went wrong. Click continue to go directly to the product website. | The link you clicked was created by a ClickBank affiliate that is not currently active. |
Seller is suspended, terminated, or set to halt sales | No | Link Error. The seller of this product is not currently in service. |
|
Affiliate and Seller nickname are the same | Yes | Something went wrong. Click continue to go directly to the product website. | The link you clicked contains affiliate and seller information that is the same. |
Additional Resources & Related Articles
KNOWLEDGE BASE: HopLinks Guide
KNOWLEDGE BASE: How do I test a HopLink?