Adjusting Shipping Profiles Due to COVID-19 – ClickBank Knowledge Base

Overview

Due to the global COVID-19 outbreak, many countries are limiting or barring shipments from entering. As a seller, these new changes can affect you because, while the country may not be accepting shipments, individuals in that country can still order items, which they will not receive because of the new implementations. NOTE: Find the official USPS international service disruptions here.

This article contains the following sections:

Reviewing Your Shipping Profiles
How to Create a Custom Shipping Region & Update a Shipping Profile
Additional Resources & Related Articles

Reviewing Your Shipping Regions

Step 1: Log in to your ClickBank account.

Step 2: Click the Accounts tab.

Step 3: Select the account nickname that houses the shipping profile you want to review or update.

Step 4: Click Vendor Settings and then My Products.

Step 6: Select the Shipping Profiles tab.

Step 7: Find the shipping profile you want to review on the table and click Edit.

Step 8: Review the regions listed in the shipping profile.

Related: International ShippingDisruptions and Restrictions
If the shipping region includes any of the restricted countries that have been recommended for adjustment, you will need to create a custom shipping region that does not include the restricted country. Once the custom region is created without the restricted countries, the custom region can be used in any active shipping profiles. Once the custom region is created without the restricted countries, the custom region can be used in any active shipping profiles.

How to Create a Custom Shipping Region &
Update a Shipping Profile

Step 1: Log in to your ClickBank account.

Step 2: Click the Accounts tab.

Step 3: Select the account nickname that you want to create a custom shipping region in.

Step 4: Click Vendor Settings.

Step 5: Click My Products.

Step 6: Select the Shipping Profiles tab.

Step 7: Click See Shipping Regions.

Step 8: If you are updating a shipping region based on International Shipping Disruptions and Restrictions you can model a region based on an existing region. To do so, click the Duplicate icon under the kebob menu on the right side. If you want to create a new shipping region, click Add Shipping Region.
NOTE: Make sure that the region you are duplicating is an active region.

To Duplicate a Region

To Add a New Shipping Region

Step 9: On the Create/Edit Shipping Regions page, name the new shipping region in the Region Name field and select which countries are included and not included in the region by clicking the names of the countries in the Countries dropdown menu. Make sure that you don’t include any restricted countries.

NOTE: Select multiple countries at once by holding down the CTRL key (Windows) or the Command key (Mac) and clicking the countries you wish to include.