ClickBank Vendors have the ability to list specific contact information for customers to reach them at regarding customer support issues. This contact information is only visible to customers who have completed a purchase through their notification email or in their customer portal at CLKBank.com.
To update this information, follow these steps:
Step 1: Log in to your account.
Log in to your ClickBank account using your login credentials.
Step 2: Click the “Vendor Settings” tab.
Click the “Vendor Settings” tab located on the horizontal navigation bar near the top of the screen. Clicking this tab directs you to the “My Site” page.
Step 3: Locate the “Customer Support Information” box and click “Edit.”
On the “My Site” page, locate the “Customer Support Information” box. Click the “Edit” link in the upper right-hand corner of this box. Once you click “Edit,” you will be directed to the Customer Support Information Editor.
Step 4: Edit your information.
In the fields provided, edit your customer service contact information as you see fit.
Step 5: Click the “Save Changes” button.
Once you have edited your information, click the “Save Changes” button near the bottom of the screen to save your information and proceed.
ClickTip: For more information on how to edit your personal contact information, check out this article.