Attention New Users: If you are a ClickBank user that signed up for a ClickBank account after 10/29/19, make sure you navigate from the Master Account Dashboard to the operational page of ClickBank before proceeding with these instructions.
If you have forgotten your ClickBank Account password, or if you would like to change it, complete the following steps.
ClickTip: For security reasons, if you change your password, you will not be able to make changes to your payment information, including your payee name or your payment method, for seven days.
How to Change your ClickBank Account Password
Step 1: Access the ClickBank "Log In" page.
Go to clickbank.com and then click the "Login" button in the top right corner of the screen.
ClickTip: If you created a ClickBank Account on or after 10/29/19, you CANNOT use your Account Nickname to login to that account. Account Nicknames are no longer affiliated with a unique password. Instead, you MUST use your email address as your login credential.
Step 2: Click the "Forgot your password?" link.
On the "Log In" page, in between the "Password" field and the "Log In" button, there is a link that says, "Forgot your password?" Click that link. Once you click the link, you will be directed to the "Change Your Password" page.
Step 3: Enter your Account Nickname and email address.
On the "Change Your Password" page, enter your Account Nickname and email address.
ClickTip: If you no longer know the email address affiliated with your ClickBank account, send us a request and let our customer support team know that you forgot your password and no longer have access to the email address listed in your account. Please be sure to include the following information:
- The email address currently listed in your account.
- The street address currently listed in your account.
- If you have been issued a check from ClickBank in the last year, specify the amount of the most recent check you received.
Step 4: Click "Go to Step 2."
Click the "Go to Step 2" button located below the "Email Address" field. Once you click this, a confirmation window will be displayed.
Step 5: Review confirmation information and click "Ok" to proceed.
After reviewing the confirmation information, click the "Ok" button to proceed. Clicking "Ok" prompts an email from firstname.lastname@example.org to be sent to the email address you provided.
Step 6: Access your email and click the confirmation link.
Access your email, open the email from email@example.com, and click the confirmation link provided in the email. Clicking the confirmation link directs you to the "Change Your Password" page.
ClickTip: If you do not receive the confirmation email from firstname.lastname@example.org, check your "Spam" or "Junk" folder. If you still cannot locate the confirmation email, add the email address to your contacts and reattempt the process.
Step 7: Enter the confirmation code and your new password.
In addition to a confirmation link, the email contains a unique code that must be entered on the "Change Your Password page." Enter this code, and then select and enter your new password.
ClickTip: Your new password must be between 8-20 characters and must contain the following:
- 2 upper-case letters (e.g., A, B, C, D...)
- 2 lower-case letters (e.g., a, b, c, d...)
- 2 numbers (e.g., 1, 2, 3, 4...)
- 2 special characters (e.g., !, @, #, $...)
Step 8: Click "Change Password."
Once you have enter the information, click the "Change Password" button. If your password change is successful, the screen will say, "Your credentials have been updated." When your password is changed, you may return to the Log In page and access your account with your new password.