When a ClickBank user logs in to their account, they are directed to the “Dashboard” page. Near the bottom of that page is the “Transaction Quality” box.
The “Transaction Quality” box provides several different metrics that allow for a quick peak into the quality of the account’s transactions. It shows current and prior period sales, refunds, and chargebacks.
ClickTip: Transactions that provide ClickBank users with 0% commissions are included in the transaction quality metric data but are not included in the transactions reporting. This applies specifically when affiliates earn commission on an initial sale, but not on the recurring sale.
To view your “Transaction Quality” box, follow these steps:
Step 1: Log in to your ClickBank account.
Using your ClickBank log in credentials, access your ClickBank account. Then, click into the specific sales account you wish to work in.
Step 2: Locate the “Transaction Quality” box.
The “Transaction Quality” box is located near the bottom of the sales account page, under the “Daily Sales Snapshot” box. There are several information components included in this box. They are as follows:
- Vendor/Affiliate Tabs
You can toggle between the “Vendor” tab and the “Affiliate” tab to review metrics affiliated with your activity as a vendor and your activity as an affiliate.
There are two timeframes provided in the box: the previous calendar month and the current calendar month. Each particular section compares the stats of the current month to the stats of the previous month.
- Current Sales
The current sales row shows the current month’s sales earnings and number of sales as well as the previous month’s sales and number of sales below for comparison.
ClickTip: All financial values are reported in gross amounts and US Dollars. The amounts will not match the net sales amounts that are displayed in the transactions reporting view.
- Current RFND
The “Current RFND” data represents the dollar amount that has been paid out in refunds and the number of refunds that have been issued. The current month’s data is listed first, and then the previous month’s data is listed below that.
- Current CGBK
The “Current CGBK” data represents the dollar amount that has been credited from your account due to chargebacks as well as the amount of chargeback transactions that have occurred. The current month’s data is displayed at the top of the row and the previous month’s data is displayed below that.
The “Ratio” section provides a percent value of the amount of sales that have been refunded out of the total month.
It also provides a percent value for the number of chargebacks to the number of total sales.
Both data values are provided for the current month as well as the previous month.