Overview
Adding images to your ClickBank account is important for your success as a vendor. All images that are added to a ClickBank account must go through an approval process. Note: Vendors can add images to their account before or after a product has been approved.
Images that are added to your account will be displayed on the default order form as well as the Basic Custom Order Form and the Advanced Custom Order Form--if you choose to use either of those features. Both the Basic Custom Order Form and the Advanced Custom Order Form have the capacity to display a customer banner image for your product as well. The requirements for banner images are outlined below in addition the requirements for any other images uploaded to your account.
This article contains the following sub-articles. Click the link below to jump to the section of the article that best fits your needs. If you are a new ClickBank Client who is uploading images for the first time, we recommend reading the entire article to ensure that you are familiar with the requirements.
- ClickBank Account Image Specifications
- What are the guidelines and rules for images uploaded to a ClickBank account?
- How do I upload an image to my account?
- How do I assign an approved image to my product?
- How do I add a header image to my Basic Custom Order Form?
- How do I add a header image to my Advanced Custom Order Form?
ClickBank Account Image Specifications
These specifications apply to all images that are added to a ClickBank account by a ClickBank user.
General Images
Size
- Minimum Height: 20 pixels
- Maximum Height: 100 pixels
- Minimum Width: 20 pixels
- Maximum Width: 100 pixels
- Maximum Size: 20 kilobytes (kb)
Format
Images must be in .gif, .png, or .jpg format.
Basic Order Form Images
Note: Check out this article for more information about the basic custom order form.
Size
- Minimum Height: 40 pixels
- Maximum Height: 250 pixels
- Width: The width of the image must be 994 pixels.
- Maximum Size: The image must be less than 500 kilobytes (kb) in size
Format
Images must be in .gif, .png, or .jpg format.
Advanced Custom Order Form Images
Note: CLICK HERE for more information on how to customize an Advanced Custom Order Form.
Image Specifications
Because the Advanced Custom Order Form is customizable using CSS, there are multiple areas of the Advanced Custom Order Form that you specify to display an image. Adding images to this order form may require the assistance of someone who is familiar with web development.
Format
Images must be in .gif, .png, or .jpg format.
What are the guidelines and rules for images uploaded to a ClickBank account?
All images must be professional, high quality, and should not contain distracting pictures that are not relevant in any way to the vendor's product. ClickBank is unable to accept images, image name tags, and image alt tags that contain any of the prohibited elements below.
The following elements ARE ALLOWED in Images:
- FDA Registered Facility
- 100% secure order page
- GMP Certified
- Refund guarantee
- Customer Testimonials (However, they CANNOT contain false, misleading, fraudulent, or deceptive claims or content).
- GMO Free, Non-GMO
- 100% Natural, All Natural
The following elements are NOT ALLOWED in Images:
- Distracting pictures: Content must not contain distracting pictures that are not relevant in any way to the seller's product.
- False scarcity: Limited Inventory Bar, "Only 300 copies!"--when in reality, there are unlimited copies, tickers or timers counting down (ClickBank offers a countdown timer feature to use on the Basic Custom Order Form or the Default Order form)
Contact information: Email address, phone number, or physical address. Since ClickBank is the online retailer and secure form of payment, the contact information will need to be removed in order to comply with card brands. - Pricing of any kind: Pricing that is displayed on an image will not be able to account for taxes in taxable jurisdictions or exchange rates for foreign currencies. The pricing is unclear to the consumer if listed in a static image.
- No side effects/100% safe: This applies to ingestible and topical products. Under Federal law, dietary supplements can't be promoted as "safe" or "free from side-effects".
- Major Brand, Corporate Logos, or Trademarked Names
- Copyrighted Material
- Security seals: You can only use the ClickBank seals since the order form is on our domain. Security seals must be clickable, therefore, no images of security fields are allowed.
- False, Misleading, Fraudulent, or Deceptive Claims or Content
- Images that imply that an incurable disease or disorder can be cured, reversed, permanently healed, etc.
- Foul, Vulgar, or Obscene Language
- Adult content: Including nudity, depictions of people in explicit or suggestive positions, and/or depictions that are overly suggestive or sexually provocative.
Image Best Practices
When adding an image to your account, it’s important to keep the following best practices in mind.
- Mirror header images used on your order form to the header image on your website. This helps keep a consistent feel throughout the buying experience.
- Use the same product image on your sales page and your order form. This will reduce customer confusion.
- Keep image design similar throughout your sales page and your order form.
- Don’t use pixelated or stretched images.
How do I upload an image to my account?
Follow these steps to add an image to your account.
Step 1: Log in to your ClickBank account.
ClickTip: If you are a ClickBank Vendor that signed up for a ClickBank account after 10/29/19, make sure you navigate from the new Master Account dash to the operational page of ClickBank before proceeding with these instructions. Click here for a step-by-step instructional article about how to get from the new Master Account Dash to the operational page of ClickBank.
Step 2: Click the Vendor Settings tab.
Step 3: Click the My Images tab.
Step 4: Click the Add New Image button.
Step 5: Provide the required image details.
- Name: Provide a descriptive name for your image. This name will be used to identify you image throughout the upload and assignment process.
- Alt Tag: The alt tag is used to describe the image is a user has images disabled in their browser or is using a screen reader.
- Image Type: From the Image Type dropdown menu, select how this image will be used. You can select Advanced Custom Order Form Image, Header Image (Basic Custom Order Form), or Product Image.
Step 6: Add the image. You can add images by drag and drop, or by browsing the files on your computer.
Step 7: Check the box that indicates that you have read and agree to the terms conditions regarding account images that have been set forth in the ClickBank Client Contract.
Step 8: Click Upload.
Step 9: Wait for Image Approval.
Once you upload your image, it is automatically submitted for approval. The ClickBank Compliance Team will review it and make sure that it complies with our regulations. Images are reviewed daily, so there is little wait time between submission and approval.
If your image violates ClickBank's image regulations or requirements, the ClickBank Compliance Team will notify you and the status of the image will be set to “Disapproved”. Once you make the necessary changes, you must upload and submit a new image for approval. Currently, there is not an edit function for existing images.
Once your image is approved, you can proceed to assign it to a product.
How do I assign an approved image to my product?
Once an image is approved, it will be added to your bank of images attached to your ClickBank account. In order to assign this image to one of your products, follow these steps.
Step 1: Log in to your ClickBank account.
ClickTip: If you are a ClickBank Vendor that signed up for a ClickBank account after 10/29/19, make sure you navigate from the new Master Account dash to the operational page of ClickBank before proceeding with these instructions. Click here for a step-by-step instructional article about how to get from the new Master Account Dash to the operational page of ClickBank.
Step 2: Click the Vendor Settings tab.
Step 3: Click the My Products tab.
Step 4: Select the product tab where the product you wish to add an image to is located.
Step 5: Select the product you wish to add an image to and click the Edit icon under the Actions column.
Step 6: Select the image you wish to assign to this product from the Product Image dropdown menu.
Step 7: Click the Save & Exit button.
How do I add a header image to a Basic Custom Order Form?
Step 1: Log in to your ClickBank account.
ClickTip: If you are a ClickBank Vendor that signed up for a ClickBank account after 10/29/19, make sure you navigate from the new Master Account dash to the operational page of ClickBank before proceeding with these instructions. Click here for a step-by-step instructional article about how to get from the new Master Account Dash to the operational page of ClickBank.
Step 2: Click the Vendor Settings tab.
Step 3: Click the My Order Form tab. 
Step 4: Click the Add New Template button.
Step 5: Provide the required information and select the image you wish to use as the header from the Header Image dropdown menu.
- Type: Select "Basic (Mobile Optimized) from the drop-down menu.
- Template Name: Provide a name for the template.
- Header Image: Select the header image you wish to use from the drop-down menu. Images are named according to the name you provided when you uploaded them to your vendor image bank.
- Background Color: Select a background color from the dropdown menu, or provide the hex color code.
- Pay Button Background Color: Select a pay button background color from the dropdown menu, or provide the hex color code.
- Pay Button Font Color: Select a pay button font color from the dropdown menu, or provide the hex color code.
Select whether you wish to show this header on the "Success" page by checking the box or leaving it unchecked.
Step 6: Click the Save Changes button.
How do I add a header image to my Advanced Custom Order Form?
The Advanced Custom Order Form requires a basic understanding of CSS.
For more on how to create, upload, or edit your Advanced Custom Order Form, CLICK HERE.