ClickBank vendors can offer a free trial of a product to let customers try it before they commit to purchasing it. If you wish to offer a free trial of a product, you cannot edit the product in order to add a trial time because once a product with a recurring payment element is added to your account, the terms cannot be changed. Therefore, it is important to add a free trial before the product has been approved. Otherwise, you must add a new product with the free trial period to your account.
When you create a free trial, the customer will not be charged initially. Then, after a trial time that the vendor determines, the customer will be charged, and then-depending on the recurring element of the product, charged according to the recurring frequency.
ClickTip: This feature is a vendor-enabled feature which means that the vendor has the power to turn it on and off. To learn more about how to enable features, CLICK HERE to read a Knowledge Base article.
To add a product that includes a free trial, follow these steps:
ClickTip: Customers will be informed by ClickBank when their free trial is coming to an end. The reminder will be sent via email seven days prior to the trial ending. If the free trial duration is shorter than seven days, the customer will receive notification the day following the start of the free trial. If a trial period is not selected by the seller (aka vendor), the email will be sent seven days before the first re-bill.
Step 1: Log in to your ClickBank account.
Use your login credentials to access your ClickBank account. If you created an account on or before 10/29/19, or if you have linked accounts, make sure you navigate to the sales account management page of the account you wish to work in by clicking the hyperlinked account nickname of that account.
Step 2: Click the My Products tab.
Step 3: Click the Product button next to the "Add New:" text on the right side of the screen.
Step 4: Select Recurring Physical Product from the product type dropdown menu at the top of the screen.
Step 5: Provide the required information for your new product.
Step 6: In the Initial Price filed, put $0.
This means that the customer will not be charged initially.
Step 7: Specify a trial period from the Trial Period dropdown menu.
The is the amount of time between the initial purchase and when the customer will be charged for the recurring product (i.e. the length of the free trial).
Step 6: Click the Save Product button.
Once you have saved your product, the ClickBank team will review it for approval. Once it is approved, the status of the product will change from "Pending Approval" to "Approved" in the My Products table.
Additional Resources & Related Articles
- BLOG POST: How to Offer a Free Trial